Ashes to Empowerment is a healing and wellbeing brand founded by domestic violence survivor Merenia Karetai. Our mission is to empower people through self-care, education, and healing products that nurture the mind, body, and wairua.
What products do you sell?
We currently offer a range of healing set products including:
- Healing Sprays
- Massage Oils
- Healing Balms
- Bath Salts
- Hinengaro Healing Sets
- Gift Sets
Are your products made in New Zealand?
Yes. Our products are handcrafted in New Zealand with care using quality ingredients.
Are your products suitable for sensitive skin?
Many of our products are made with gentle ingredients. However, everyone is different, so we recommend doing a patch test before first use. If irritation occurs, discontinue use.
How do I use the healing sprays?
Shake well before use. Spray around your space, onto linen (where suitable), or use as part of your self-care and mindfulness routine. Avoid spraying directly into the eyes or onto broken skin.
Are your products intended to treat medical conditions?
No. Our products are created to support relaxation and wellbeing. They are not intended to diagnose, treat, cure, or prevent any medical condition. If you have health concerns, please consult your healthcare professional.
Do you offer gift boxes?
Yes. We offer beautifully curated gift boxes that make thoughtful gifts for loved ones or anyone on a healing journey.
Do you ship throughout New Zealand?
Yes, we ship nationwide across New Zealand.
Do you ship internationally?
At this stage we only ship within New Zealand, but we hope to expand in the future.
How long will my order take?
Orders are usually processed within 2–5 business days. Delivery times may vary depending on your location.
What are your shipping costs?
Shipping costs are calculated at checkout based on your location and order size.
Can I return my order?
Due to the nature of our handmade wellness products, we cannot accept returns for change of mind. If your order arrives damaged or incorrect, please contact us within 7 days so we can make it right.
How can I contact you?
You can reach us through our Contact page, email, or our Ashes to Empowerment social media pages. Facebook and tiktok as well as instagram
Do you support survivors of domestic violence?
Yes. Ashes to Empowerment was founded to inspire hope, healing, and empowerment. Through our kaupapa, products, and community initiatives, we aim to remind survivors that they are not alone.
How can I support Ashes to Empowerment?
You can support us by purchasing our products, sharing our mission, following us on social media, attending our events, and helping us spread hope to others.You can always add more questions as your business grows based on what customers ask most often.